Customer Support

Need some help? You’ve come to the right place! At ioMosaic, your satisfaction is our top goal. Our highly trained technical support experts are accessible both online and via telephone to help you with:

  • Existing licensee technical support
  • Software performance or installation
  • Making a software or training purchase
  • And more!

Online Tech Support

Please submit a support ticket online and one of our agents will reply to you by email as soon as possible.

Phone Support

Please call us at 1.844.ioMosaic and one of our team members will be happy to speak with you as soon as possible.

Submit a Support Ticket Online

Our online support center is available 24 hours a day, 7 days a week.

Access our Knowledgebase for assistance in resolving software or installation problems.

Submit a Support Ticket Online






Contact the Sales Team

To learn more about making a purchase, please call 1.844.ioMosaic or email us.

Request a Software Quote

Ready to drive workflow efficiency at your organization? Call us at 1.844.ioMosaic or fill out our online form.

Training Solutions

To ask about training or course registration, please call 713.490.5220 x 2168 or email us.

Academic Solutions

ioMosaic works closely with many leading universities to support academic and research institutions, as well as catering for the needs of individual students. To learn more, please call 1.844.ioMosaic or send us a note.